Shipping & Delivery

Your Questions Answered

Melbourne and Gippsland pickup is available at three farmers' markets we attend, a residential location in the eastern suburbs and the farm in Gippsland on set days. You may select your preferred date and time for pickup from these locations.

Every Tuesday
Moondarra Location

1st Saturday of month
Kingston Farmers' Market, Cheltenham
Veg Out Farmers' Market, St Kilda

3rd Saturday of month
Gasworks Farmers' Market, Port Melbourne

4th Saturday of month
Ringwood East Location

All self-pickups are by appointment only.

We have put a lot of time into making sure our method of packaging is as good as possible for sending live plants through the post. There are handling notifications on the carton to Australia Post workers which we hope they adhere to. Unfortunately, once the plants are out of our hands, we can't control how they are treated.

We also send on a Monday or Tuesday of any given week to try and ensure that plants are received by the end of the week and they aren't left in post offices over the weekend. Due to some longer transit times, sometimes this is unavoidable and we try and make extra allowances for this when packing them.

The best thing that you can do to minimise plant damage is make sure you pick up your plants from your Australia Post post office as soon as you receive a registered post notice in your mailbox. This minimises the chance of the plants drying out.

Please contact shop@moonblue.com.au if you receive your plants and they are damaged.

Standard plants are in a 150mm black pot in a soilless potting mix. They will have top growth of between 30-40cm (depending on variety) and will have minimal or no leaves removed before despatch.

Advanced plants are in a large pot with 70-90cm top growth (depending on variety). Due to their size, advanced plants are self-pickup only from five Victorian locations on set days.

When available, our Bulk Boxes of 6, 12 or 16 Barerooted plants are the same age and size plant as the standard plants above, just barerooted to save you on postage cost.

To fit within the shipping carton, tall branches may be pruned to suit. This will not hurt the blueberry plant, and cutting them back when you plant them out is a recommendation in our Growing Guide.

Plants WILL NOT have leaves when you receive them via the post.

When posted, the cost is worked out at the time you checkout and is based on your postcode and how many cartons your plants are packaged in.

When picked up from one of our Melbourne locations, the cost is $11 which covers our costs to get the plants to the location from the farm.

When picked up from the farm in Gippsland, the cost if $5.50 which covers out standard handling costs.

Standard Plants (pots)

If purchased in pots, plants are shipped in a thick cardboard shipping carton that is especially designed for live plants in 150mm pots. Although we don't have a minimum quantity that you can order, the shipping carton is designed to carry 4 plants. The postage price for this carton is the same whether you get 1 or 4 plants, so to maximise the space we suggest buying in multiples of 4. For example, 4 plants = 1 carton, 5 plants = 2 cartons, 8 plants = 2 cartons.

Advanced Plants (pots)

Due to their size, advacned plants can only be purchased via self-pickup and WIL NOT be shipped. They will be in a large pot when picked up.

Bulk Box of Barerooted Standard Plants

Your plants are barerooted and packaged in a thick cardboard shipping carton lined with a plastic liner. They will live well like this for over a week.

You can then use the packaging around the plant under your mulch OR recycle the packaging in a responsible way.

All packaging is recyclable, reusable or home compostable. This includes the carton, tape, twine, shipping label and bareroot wrapping.

No. We only ship to most states within Australia.

Plants can be either posted Express or Regular through Australia Post.

You are asked to make these choices through the checkout process.

We currently can ship plants, via Australia Post, nationally in Australia to:

  • Australian Capital Territory
  • New South Wales
  • Queensland
  • Tasmania
  • Victoria
  • Western Australia

Unfortunately due to quarantine restrictions, we can't send plants to South Australia.

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ACKNOWLEDGEMENT OF COUNTRY

We acknowledge the Traditional Owners of the land where we work and live, the Gunaikurnai nation and pay our respects to Elders past and present. 
We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
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