These terms are applicable to COMMERCIAL GROWERS only. Wholesalers, nurseries, hobby farmers, landscapers and home gardeners should use alternative ordering processes. Please see www.moonblue.com.au.
Orders will be void should injury befall stock from causes out of the control of Moonblue Berries Pty Ltd.
All orders are subject to the season’s growing conditions or errors in count.
We exercise every precaution in keeping varieties true to name and warrant to the extent of the Moonblue Berries Pty Ltd invoice price.
Prices listed on the Nursery & Wholesale Order Form are current for the year stated on page 1. Prices may increase in line with inflation for subsequent years. Shipping and quarantine costs could be subject to price fluctuations out of the control on Moonblue Berries Pty Ltd.
If the Order Form is signed and dated or a deposit has been paid, Moonblue Berries Pty Ltd assumes the purchaser has read and understood these Terms & Conditions in their entirety.
ORDERS & DEPOSITS
Minimum order of 50 plants of multiple varieties – minimum 10 plants per variety.
A 30% deposit is required with your order to reserve your plants. Your order will only be processed once a deposit has been received.
Plant orders are accepted all year round. On receipt of order and deposit, you will be contacted to confirm the availability of varieties ordered. Plants in each variety are allocated, in order, as order forms and deposits are received.
On request, an order can be moved to the next year as a priority order.
We reserve the right to refuse any order placed by any person, corporation or entity, at any time.
ORDER CANCELLATION & MODIFICATION
On cancellation of an order by the purchaser at anytime, the deposit is nonrefundable.
Moonblue Berries Pty Ltd will endeavour to satisfy all orders received. In situations where we are unable to supply part of the order, due to lack of stock, we are happy to cancel that part or transfer that part of the order to the following year.
In situations where Moonblue Berries Pty Ltd is unable to fullfill a complete order for the current order year, due to lack of stock, we are happy to return any deposit/s paid, on request of the purchaser. The order will be cancelled.
All other order cancellation or modification situations will be negotiated on a case by case basis.
All orders will be invoiced for balance of payment (minus deposit paid), including all applicable handling, postage, quarantine and packaging costs, prior to despatch. If extra costs can not be determined at time of invoicing, they will be invoiced post-delivery.
Orders will be despatched on receipt of full payment.
Payment can be made by cheque, money order, or via direct deposit. No credit cards will be accepted. – Cheques payable to: Moonblue Berries Pty Ltd. – For direct deposit, please include your name in the reference field for easy allocation of your payment: Account Name Moonblue Berries P/L BSB 633 000 Acc # 140770132
If plants are picked up by the purchaser at our nursery, payment will be required on the day, if not paid beforehand.
All prices quoted are ex farm.
Plants are lifted and despatched in May (pickup only), June, July and August in the fortnight you have indicated on the order form. If we are unable to meet this delivery schedule, we will ring to negotiate a new delivery schedule.
All orders must be despatched or picked up no later than mid-August.
The purchaser will be contacted before despatch season to confirm delivery schedule and delivery address.
Delivery is by our preferred carrier, Australia Post, unless a designated carrier is organised by you (please see our delivery options on pg 2).
We welcome pick up at our nursery with 7 days notice and by making an appointment within the fortnight you have indicated.
Plants become the property of the purchaser once posted or placed with any other nominated plant transport company.
Moonblue Berries Pty Ltd are not responsible for loss, damage or delay in transit. Damage through transport are to be directed to the relevant shipping company.
All orders shipped via Australia Post are subject to barerooting, packing and carton costs (please see options on pg 2 or order form).
Packaging materials and Moonblue organised freight/postage charges will be charged to the purchaser at cost (please see options on pg 2 of order form).
We pride ourselves on our integrity and quality of product. Everything that is done on the farm and in the business, always takes into account how it affects our customers, our employees, our family, our way of life and our environment.
ACKNOWLEDGEMENT OF COUNTRY
We acknowledge the Traditional Owners of the land where we work and live, the Gunaikurnai nation and pay our respects to Elders past and present. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.